Job Overview
We are seeking a dedicated and proactive individual to join our team as a Remote Customer Care Representative. This role is ideal for those who are attentive, driven, and committed to delivering outstanding service to our esteemed customers.
Key Responsibilities
As a Remote Customer Care Representative, you will:
- Manage customer interactions through telephone or video calls and chat platforms, addressing inquiries related to our diverse range of products and services.
- Assist customers with device setup and resolve technical challenges.
- Address order inquiries, billing questions, and quality control issues.
- Document unresolved questions and escalate them to the appropriate team member for further assistance.
- Perform data entry tasks as required.
Required Skills
- Excellent communication abilities with a strong inclination towards assisting others.
- Capacity to engage effectively with customers across various communication channels.
Qualifications
- Open to entry-level candidates and those with more experience.
Career Growth Opportunities
We prioritize professional development within our organization, offering pathways for advancement and skill enhancement to foster your career trajectory.
Compensation And Benefits
- Compensation ranges from \(25.00 to \)40.00 per hour.
- Shifts are scheduled every day except for Saturdays and Sundays.
Application Notice
By submitting your application, you agree to receive periodic text messages regarding your job application from this employer and Homebase. Opt-out options are available at any time. Msg & data rates may apply.
Employment Type: Other